Privacy & Cookies Policy

Last updated: May 2026

This Privacy & Cookies Policy explains how L.S Carpentry & Renovations collects, uses and protects personal information when you use this website or contact us about our services.

L.S Carpentry & Renovations is run by Lewis Scott, a sole trader providing carpentry, internal refurbishment and renovation services across Poole, Bournemouth and the surrounding Dorset area.

For the purposes of this policy, “we”, “us” and “our” refers to L.S Carpentry & Renovations.

Contact details

If you have any questions about this policy or how your personal information is used, you can contact us using the details below:

L.S Carpentry & Renovations
Email: info@lscarpentrydorset.co.uk
Phone: 07713 601 413

What personal information we collect

We may collect personal information when you:

Complete the contact form on this website
Call, email or message us directly
Ask us for a quote
Discuss a potential project with us
Provide information needed for us to carry out work

The information we collect may include:

Your name
Phone number
Email address
Property location
Details of the work you are enquiring about
Preferred timescales
Any other information you choose to send us

We only collect information that is relevant to your enquiry or project.

How we use your information

We use your personal information to:

Respond to your enquiry
Discuss your project requirements
Provide quotes or estimates
Arrange visits or appointments
Carry out agreed work
Keep records of enquiries, quotes and completed work
Communicate with you about the services you have requested

We do not sell your personal information.

Lawful basis for using your information

We use your personal information because it is necessary to respond to your enquiry, provide a quote, discuss your project or carry out services you have requested.

This may fall under one or more lawful bases, including:

Contract: where we need the information to provide a quote, carry out agreed work or take steps before entering into a contract.
Legitimate interests: where we need to respond to enquiries, manage customer relationships and keep basic business records.
Legal obligation: where we are required to keep certain records for tax, accounting or legal purposes.
How long we keep your information

We only keep personal information for as long as necessary.

Enquiry information may be kept for a reasonable period so we can follow up, respond to questions or refer back to previous communication.

If you become a customer, we may need to keep relevant records for longer for accounting, tax, legal or business purposes.

Who we share your information with

We may share your information where necessary with trusted third parties who help us run the business or provide services, such as:

Website hosting providers
Email providers
Website support or maintenance providers
Professional advisers, such as accountants, where required
Other trades or suppliers involved in your project, where relevant and agreed

We only share information where necessary and appropriate.

Website hosting and maintenance

This website is built using WordPress and may be hosted, maintained or supported by third-party service providers.

All Aspect Media Ltd may provide website design, hosting, maintenance and support services for this website.

Contact form

When you complete the contact form on this website, the information you enter is sent to us so we can respond to your enquiry.

Please only include information that is relevant to your project or enquiry.

External links

This website may include links to third-party websites, including Google Reviews, Checkatrade and social media pages.

If you click an external link, you will leave this website. We are not responsible for the privacy practices, cookie use or content of other websites. You should check their privacy policies if you have any concerns.

Reviews and third-party platforms

This website may link to reviews or profiles on third-party platforms such as Google and Checkatrade.

These platforms may collect information about you if you visit their websites or interact with their services. Their use of your information is covered by their own privacy and cookie policies.

Cookies

Cookies are small text files placed on your device when you visit a website. They are commonly used to make websites work properly, improve user experience or provide information to website owners.

At present, this website does not use analytics, advertising tracking or marketing cookies.

The website may use essential cookies or similar technologies that are necessary for the website to function properly. These do not require consent.

We do not currently use cookies for:

Google Analytics
Google Ads tracking
Meta/Facebook Pixel tracking
Remarketing
Behavioural advertising

If this changes in future, this policy will be updated and, where required, a cookie consent banner will be added.

Managing cookies

You can control and delete cookies through your browser settings.

Most browsers allow you to block cookies, delete existing cookies or receive a warning before cookies are stored. Please note that blocking some cookies may affect how websites work.

Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information, where applicable
Object to certain uses of your information
Ask us to restrict how your information is used

To make a request, please contact us using the details above.

Complaints

If you are unhappy with how your personal information has been handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Updates to this policy

We may update this Privacy & Cookies Policy from time to time. Any updates will be published on this page.